Autotrader Reviews
At Kingsbury Hampton, we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Autotrader customers have to say about us!
You can also check out our reviews on Autotrader
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Stagia Smith-Turpin
Great experience. Seamless experience with a clear and comprehensive process. Mike was proactive and helpful and ensured we drove away happy and roadworthy and that we understood the warranty and the ongoing support. A joy to do business with.
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Stanley
Recently purchased a car from Kingsbury in Hampton and from viewing the vehicle to test drive and collection I have been attended to by Mike in Sales. He is friendly, knowledgable and professional but at no time overbearing. I can highly recommend this dealership.
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Maria Claydon
Well what can I say apart from Mike is just the best.
I saw the car online with lots of photos and I certainly wasn't disappointed when we viewed it.
Mike went above and beyond to be of assistance not only when buying it but also after the sale.
If I could give more than 5 stars I would.
I wouldn't hesitate in buying another car from them and recommending them to others. -
Karen
We picked our car up from this garage and i have to say that everything was dealt with in a very professional manner, we travelled from Kent but it was worth the drive and I would highly recommend to family and friends. I would also like to thank Mike Barton for all his help and advice with everything. We're loving our new car, so thank you
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Garry
Thank you so much G Kingsbury a smooth a pleasant purchase of my new car . Big thank you to Mike Barton who was so helpful everything was explained and all paper work sorted out by Mike .i Would highly recommend buying a car from Kingsbury. Meny thanks again Mike
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Patricia Bolton27/11/2024
Excellent service and after care. I received a very positive and facilitative response from my very first enquiry.
Fortunately a car was coming in which suited my needs and budget.
Once I saw the car I decided it would suit me.
The process from there was easily accomplished and I now have a shiny Ford Zetec!
I am more than impressed by the company policy to inspect cars on an 8-10 week basis just to ensure all is in working order.
Many thanks!
Patsy (Patricia) Bolton -
Jason Alderton27/11/2024
Excellent service. I found the G Kingsbury team very professional, personable, knowledgeable and helpful with my recent purchase of a car.
My family have bought several cars in the past and would highly recommend -
Daedo Kim11/11/2024
100% Satisfied Kind, expert and experienced. Exceptional.
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Sam07/11/2024
5 Stars for Mike & G Kingsbury Mike, the sales manager, was superb throughout the entire process. He was magnificent and his attention to detail was top. The quality of cars available was great. I walked away with a BMW M Sport. I could have brought 2 or 3.
The standards at this garage exceed main dealer standards. G Kingsbury really fulfils the King in their name. Would recommend to all. -
Pereira Patricio31/10/2024
The car was in fantastic condition as per the pictures online.
The staff was friendly and made me feel reassured throughout the whole process -
Dani Laws29/10/2024
Fantastic! Amazing! Friendly, professional, first class service! Took the stress out of the purchase and was very helpful with Re to info for Tax, Warranty and future visits for car maintenance. Overall a super experience all round and I will not hesitate in returning with the vehicle I have purchased for future services. Thanks. Very happy Customer!
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Dave Hine11/10/2024
First rate service and car Mike found us a beautiful car. Exactly what we asked for. Gave lots of useful information about the warranty and care of the car. Spent lots of time with us so we felt like valued customers. First rate service - I would recommend to anyone
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Mandy Viner09/10/2024
Kingsbury great to do business with Helpful, not pushy. listened to what i wanted. explained everything i needed to know. told me to drop in every 10 to 12 weeks to have tyres and oil checked free of charge. price was good. everyone one that works there is friendly.
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Taylor Sullivan08/10/2024
Excellent service Excellent customer service from Mike. Car was as per pictures, I had one qualm with one of the tyres which was sorted without fuss!
Very pleased - wouldn’t hesitate to recommend! -
Susan Mapara10/09/2024
5/5 Would Recommend! The team and Kingsbury were fantastic, from initial enquiry to driving out of the garage in my 'new' car. We've had a couple of questions in the few months that we've had the car and Mike has been so helpful and on hand with all the answers we've needed.
I plan on keeping my car for a good while, but if that changes, I wouldn't hesitate use Kingsbury again. I'd recommend Kingsbury to anyone, too! -
Stewart29/08/2024
Fantastic service from Mike and the sales department.....bought a Mercedes SLk....sight unseen apart from Autotrader photos...car was delivered to the shipping company and has arrived here in Cyprus exactly as described...would not hesitate to use this company again
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Andrew29/08/2024
We travelled along way for a car that my daughter had saved and borrowed for. It was exactly what she wanted Mike treated her with respect. No pressure at all. A very fair and easy, view and drive away process. Thank you Mike
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Francis Neil Ross04/07/2024
Great experience, would definitely recommend. The service was excellent Mike Barton was so helpful I was very impressed. I would recommend Kingsbury Hampton to any of my family and friends.
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Niki Martin-Perez17/06/2024
Audi tt sale Mike at the dealership was so efficient from start to finish as he was very professional and the whole process was at ease and would definitely recommend this dealership...
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Volkan Karasen12/06/2024
It was easy to talk to sale team when ever I want!
They were helpful with all procedure.
Thank you ?? -
Robert Keen05/06/2024
Fantastic people, fantastic service, fantastic new car! Absolutely superb from start to finish! As we are not local to Hampton, we had no prior knowledge of Kingsbury Hampton, but came across them when searching for our new car. The service, approach and general attitude has been first class in every respect. Mike and the rest of the Kingsbury Hampton team looked after us so well, and we have now purchased our new Audi Q3, and could not be happier. Thank you all for everything.
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Hayley Ludlow30/05/2024
Exceptional customer service! Mikes customer service and professionalism was second to none. He made the process of buying our new car hassle free and extremely easy. We were very well looked after from start to finish. Mikes communication throughout the whole process was exceptional, always getting back to our questions promptly, and we always felt we were in good hands.
We would not hesitate to recommend Mike and Kingsbury’s to anyone looking for a reliable trustworthy car dealer. -
Hannah Cooper10/05/2024
Excellent communication, friendly, informative and efficient. I have complete trust in Kingsbury as they have supplied and serviced our family cars for many years.
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Jim Wain09/05/2024
Excellent All round great service and professionalism. Would highly recommend
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Hannah09/05/2024
Excellent communication, friendly, informative and efficient. I have complete trust in Kingsbury as they have supplied and serviced our family cars for many years.
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Shelia Slade03/05/2024
Happy customer This is the third car I’ve bought from them over the years and I’ve returned because I trust them
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Madhu Manning29/04/2024
Amazing experience at garage Bought my car here. The staff are v helpful and knowledgeable. They gave the car MOT and service before I picked it up. Also have good warranty in place. Would definitely recommend.
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Penny Bushell24/04/2024
Good family business, fairly local,. Helpful but not pushy There is a good range of used cars to give a view of different brands znd styls
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Charlotte Norville06/03/2024
very happy customer :) I have just purchased a BMW 2 series from Mike at Kingsbury Hampton. Lovely guy, from start to finish he made the whole process enjoyable and smooth, and he isnt a pushy salesman. I fully trust him and I am so happy I found him on Autotrader. I would recommend him to anyone looking to buy a car.
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Neil Gascoine04/03/2024
All handled very professionally and efficiently. well presented vehicle For a first used car purchase for my son, this could not have gone better as an experience. No pressure, lots of information and kept in contact throughout the process. Thank you.
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Abbie23/02/2024
Absolutely thrilled with my new car! It's in brilliant condition! Mike was so helpful and has great attention to detail. Thank you so much for all your help. Defiantly recommended Kingsburys & Son. :)
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Jayni Patel14/02/2024
Excellent and thorough
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Amit Chaudhuri06/02/2024
Very professional. Well organised, excellent preparation of the vehicle. After sales sounds equally good.
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Robert Eubel05/02/2024
Superb customer service I recently purchased a car from Mike at Kingsbury Hampton and I must say his customer service was superb.. I didn't feel pressured and found his knowledge of the vehicle very helpful. I would happily recommend Mike and this garage to my friends and family.
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Steve Abrey25/01/2024
No hard sell friendly service Sales person was very helpful whilst the first car we viewed was not to the spec we required, he took our details and within 24 hrs he called to inform us he had one to the spec we required and within our budget.
Very good service no hard sell -
Jane Harris18/01/2024
Superb customer service I would highly recommend this showroom/garage. The TT I purchased was prepared beautifully and the after sales was exemplary.
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Paulynne Martin29/11/2023
would recomend very helpful, not pushy,pleasant and easy to deal with
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Elizabeth Knight26/11/2023
Excellent service- highly recommend Excellent sales service, very happy with my new purchase- an excellent second hand BMW with low mileage. I had to source a good reliable car very quickly at short notice. I felt Mike went out of his way to help me when I was under a lot of stress from losing my previous car to an incident- he made the process easy. It was very much appreciated. I trusted this garage as my brother used them to purchase his BMW which he is also pleased with. The car runs really well. The car has a 12 month warranty, service & MOT. I would highly recommend this place- they are well established, trustworthy and experienced. They also offer follow up/ checks ups post purchase and offer fair prices. Thanks again! Lizzie
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Antony Jones25/11/2023
Highly recommend Mike was very helpful, nothing was too much trouble. Would recommend
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Paul Riches20/10/2023
Honest and trustworthy dealer Great customer service, Mike was helpful and informative and three garage prepared the car brilliantly carrying out a sealing on the whole underneath as an extra. Friendly and professional service.
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Kevin j03/10/2023
Very professional and friendly dealership. Very professional and friendly service. Very good attention to details from helpful sales person Mike, All documentation explained and provided. Pre-delivery work all undertaken in full and on time, and car ready for inspection. Also post sales follow up call much appreciated. I would certainly not hesitate to recommend this dealer to friends and family and of course use again myself. Kevin J.
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Shelley Collins29/09/2023
Fantastic garage Absolutely fantastic. Mike was very accommodating, their cars are to a very high standard, I trusted Mike fully with selling me my dream car and part exchanging mine and gave me a very good part ex price . Very high standard and no sales pressure at all . I would recommend this garage to anyone. And very good after sales care included as well.
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Michael Churchill28/09/2023
Would I highly recommend them, Yes. From start to finish, dealing with Kingsbury Hampton was excellent. Could not fault them in any way. The service I was given could not be bettered. Buying a used car might be stressful but Mike made everything go so smoothly. He could not do enough to make sure we were happy with our car. Would I buy another car from them, yes. Would I highly recommend them, Yes. Thank you Mike.
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Jane Brown21/09/2023
Mike * Personal information removed by Feefo * is a very polite and helpful chap, my new Mini is fabulous. There was no pressure to buy and he was extremely patient while I made up my mind.?
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PeterWoodruff18/09/2023
Attention to detail I brought a car from Mike * Personal information removed by Feefo * at G Kingsburys in Hampton,
I have to say from start to finish the attention to detail
Could not be beaten, smooth transaction from start to finish.
I would highly recommend G Kingsburys and Mike * Personal information removed by Feefo * -
Jonathan15/09/2023
The car was as described with great service from Kingsbury Hampton 5 stars The car was as described with great service from Kingsbury Hampton 5 stars
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Sue Class01/09/2023
A great smooth transaction with Kingsbury at Hampton
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Lister31/08/2023
Have bought our last 4 cars from Kingsbury’s and they have always given goo Extremely helpful and professional
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Tim Phillips17/08/2023
Great service and advice from Mike from start to finish!
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Brenda Dickens15/08/2023
Highly Recommended!
The staff at G. Kingsbury & Sons in Hampton were professional, friendly and very helpful. They really listened to what I needed from my next car. They were happy to answer any questions I had. At no point did I feel like they were pressuring me to buy a car - in fact, they were more concerned about finding the right car for me rather than making a quick sale. I would highly recommend them to anyone looking to buy a car.
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Terry Prothero04/08/2023
Good, no pressure, hassle free service. Well done. Very good service. I was shown the car that I was interested in by Mike. He let me look around it by my self & see if I could get in & out easily. After 10 minuets he returned & took us for a test drive. I was very impressed with the car, & he dropped us off at home. He went back to the office worked out a price for the car with new MOT. At no time was there any high pressure sale talk. I was given a price & time the preparation would take. When the car was ready he picked us up & took to the dealership to collect the car. That's what I call good customer service & no pressure.
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Megan Kiely04/08/2023
An excellent buying experience with a team I have complete confidence in. I would recommend to others completely. They are incredibly thorough and happy to talk you through the entire process.
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Daniel Popecu04/08/2023
Very professional he helped me with couple advices how to buy with confidence a car. I recommend with trust
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Avril Hinton01/08/2023
Excellent
Excellent efficient and very friendly service. Thanks
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Rakha Degai26/07/2023
VERY PROFESSIONAL Very professional. Mike is friendly and very helpful. He took us through every step in detail. I would highly recommend to everyone. I would give 6 stars if I could!
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Alex Young08/07/2023
High quality car, service and sales team!
This is the third car my partner and I have bought from Kingsbury's, Mike and the team in the last few years. They had an excellent selection of cars to choose from, including our most recent purchase with great service history and which arrived fully valeted. A big thank you again to Mike and his team in Hampton.
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John Pickersgill04/07/2023
Firstass service
We found Kingsbury at Hampton to be very knowledgeable, fair and caring when we bought our car from them. The details of the car in the listing were accurate and the car priced fairly They have been excellent in providing a good warranty and aftercare service of their own. We are very pleased and wlll highly recommend them to friends and family.
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Rakha Desgai01/07/2023
VERY PROFESSIONAL Very professional. Mike is friendly and very helpful. He took us through every step in detail. I would highly recommend to everyone. I would give 6 stars if I could!
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Michael Shanley28/06/2023
they were very professional and very pleased with the price and condition
there service was excellent. took time and care to find the the car I at the rright price condition would recommend them to every one.
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Lisa Slade26/06/2023
Very good experience
Great Service and felt reassured I can return anytime to get my lights and accessories checked plus I got a years warranty. Very happy with the car.
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Harriet Gregory26/06/2023
Excellent
Excellent. Very professional. Honest and trustworthy, very genuine. A really excellent experience would highly recommend.
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Barbara Sears06/06/2023
Very good customer service. Would definitely recommend.
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Paul Rodwell19/05/2023
Straightforward and honest in discussions. Didn't try to over-sell the car. Prompt in servicing, dealing with issues concerning the car, and arranging collection, motor tax etc.
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Charlotte Wall05/05/2023
Best Place for a Car.
No thanks to the ULEZ scheme I needed a car fairly quickly. They did all the searching for me to my needs and requirements and were perfect in delivery of what I needed. Can’t fault them, looked after me all the way, especially with my part exchange too. Highly recommend these guys to anyone!
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Alex Hardy04/05/2023
Excellent Service.
Amazing service from Mike. Kingsbury will be the first place I look when buying a new motor!
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Freda13/04/2023
Good Company & Nice staff.
The car is good, Sales Manager Mike is nice & helpful. I'm happy with the overall service by Kingsbury & Son.
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Nicholas Beagan05/04/2023
Perfect service
Mike is a master of his trade. Extremely knowledgeable, no fluff and even sorted out minor issues after the sale. Top garage, top bloke.
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Anonymous31/03/2023
Car buying made easy
Friendly and informative salesman. No pressure to purchase. Allowed test drive on our own for as long as we wanted. All vehicles on display appeared to be of a good quality. Our chosen vehicle was fully cleaned and serviced before sale and a generous amount of petrol put into the tank. We were helped to compete all the necessary paperwork and the whole transaction completed in a week. Good aftersales support appears to be available. I would recommend this service.
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Mike Read25/03/2023
Great experience. I would definitely recommend and will be first place I look when it comes to renewing my vehicle.
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Gorka Arraras23/03/2023
Highly recommend
Mike was very helpful and made the whole process easy
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Anonymous22/03/2023
Would use Kingsbury Motors again and recommend them to others
Very friendly and efficient service. Good selection of cars In superb condition and low mileage. To be recommended.
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Anonymous16/03/2023
Excellent service
The third car we’ve bought From Kingsbury’s. Gave Mike a list of our preferences and he found us the perfect low mileage car in excellent condition having found a buyer for our old car, which was serviced regularly by Kingsbury’s
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Linda07/03/2023
I was very happy with the service provided by Kingsbury.
Kingsbury were helpful in advising what new car would be suitable for me and they offered me a good price for my old car. The part exchange went ahead very smoothly.
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Francis07/03/2023
Highly recommended
I don't normally buy from dealers but had a very good experience here. In particular when the inlet port motor failed I found that not only was it covered, (like basically everything!), by the warranty but Mike took over dealing with the local MB dealer from 100 miles away, so I didn't have to pay for the repairs up front and then claim it back. Could not have been less stressful.
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Aaron Gioris07/03/2023
Perfect from start to finish
Absolutely brilliant from start to finish. They were prompt to respond to all of my questions either on email or calling. The process couldn't have been quicker and more professional. All of their cars were in immaculate condition and they clearly looked after them very well. 5 out of 5 hands down. Highly recommend dealership.
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Jack Mitchell02/03/2023
Fantastic service
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Richard Wall-Budden01/03/2023
Excellent service.....
Excellent service from initial test drive ,through to collecting the car today. It was beautifully prepared, serviced and had fuel in the tank. Mike processed all the paperwork including sorting out the road fund licence. for me Such a nice way to do business ! Thank you.
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Anonymous01/03/2023
Great service
I got the car that I had been looking for at Kingsbury Hampton garage. Mike was a great help and being on hand. He saved my travelling and time by bringing the car to my address . Everything went smooth throughout the process. I recommend them anyone who is looking a second car. Thank you
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Nick G26/02/2023
Trustworthy dealership highly recommended
Very happy with the car. Mike was friendly and professional and provided an efficient and thorough service throughout the sales process.
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Anonymous22/02/2023
Gold star experience.
It was a pleasure to deal with Mike throughout the process of changing my car for a newer model. The information about the car and pictures online were comprehensive and any other questions I had were straightforwardly answered. Nothing was too much trouble. Having bought my previous car from Kingsbury and serviced it there I knew how amazing their customer service has always been but I hadn't dealt with Mike before He made the experience of buying a new car and part exchanging the old car very smooth and easy. He was knowledgeable, professional and relaxing to do business with - most unlike the stereotype of a 'used car salesman'. I would not want to buy a car from any other dealership.
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Anonymous10/02/2023
Professional dealership
Their customer service is excellent. High standards are upheld at this dealership. Staff were very professional and friendly. I would use again and highly recommend their services.
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John Scott09/02/2023
Definitely recommend
Excellent service and attention to detail.
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Anonymous31/01/2023
Would buy from them again
Very good choice of cars, sold with a six months warranty. Good part exchange and no hassle with the paperwork.
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Nicholas Wallace28/01/2023
Efficient, friendly and professional.
Used car purchase with part exchange was very smooth and conducted with professional and friendly service.
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Heather Shaill27/01/2023
Quality Professional Service
Mike the Salesman I dealt with was helpful, knowledgable and helped me to make a decision on purchasing a car from Kingsbury. I didn’t feel pressured at any time. This and an extended warranty on the car reassured me and I felt confident I was making the right choice. I like the after sales services they offer too and will be using them for future services/maintenance when required.
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Anonymous21/01/2023
Consistently good service since we first went to them. Really helpful, always a friendly and reliable service. Always willing to help and provide advice. Nothing is too much trouble.
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Vince12/01/2023
I would recommend them if your looking for a decent secondhand Car.
The service I received at Kingsbury was excellent, Mike and Chris looked after me very well. The Car was very well cleaned and serviced when sold to me, and most importantly it's running great.
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Anonymous12/01/2023
Fantastic attention to detail and very helpful
Very helpful great customer service and attention to detail Honesty counts thank you
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Andy Longmuir20/12/2022
Excellent service
Absolutely First class Service from start to finish.......I came from a long way away to buy the car......therefore I had to trust that the car was as good as described......I certainly wasn't disappointed......the car was even better than I envisaged......Mike made buying my car a pleasure and such a positive experience......all the documentation was in order and the car was Serviced, Mot'd and valeted. I would highly recommend Kingsbury to anyone......even if they're 170 miles away! Thanks to Chris also.
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Evan Samuel30/11/2022
No pressure selling, eager to find the right car at the right price, and the after sales service - including free checks of lights, fluids etc every 8-10 weeks - has been excellent. Thoroughly recommend them.
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Georgi Vuldzhev25/11/2022
I am very satisfied with the attention, communication and service! I recommend when looking for nice cars!
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Ismet Cadirci24/11/2022
Everything was easy.. my second car I bought it..perfect.Again I will buy..
Excellent service.. everything was easy.. trustful..I go back same people.. thank you
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Anonymous24/11/2022
Happy customer
Excellent service! Mike assessed what I wanted from my car and was able to provide. He was let down by the suppliers on a couple of occasions but was able to supply me with a car I am really happy with.
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Anonymous22/11/2022
Very good experience buying car from Kingsbury. Mike very helpful. Took worry And hassle of buying replacement car. Offered free service for putting air in tyres etc which would be helpful.
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Roger Niven18/11/2022
Excellent personal advice and service.
FIrst class service. Very helpful and provided all the information I needed. Provided good advice on the various cars, advantages and disadvantages. Also ensured I was in full knowledge of the preferred car, ownership and service history. Financial transaction and completion of the sale was made easy.
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Mohammad Nisar18/11/2022
Range Rover Evoque Prestige Lux 2012
Absolutely fantastic, nice smooth transaction and really helpful people.
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Nick Oakes12/11/2022
Super service.
Great service from Mike, car is excellent and beautifully prepared. Wouldn't hesitate to recommend.
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Anonymous11/11/2022
Excellent service.
Excellent, professional service. Everything was made as simple as possible. Knowledgeable and efficient staff.
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Rebecca16/09/2022
Mike was very helpful throughout. When I went to view the car it was immaculately clean and Mike made sure to give me all details of the car making sure I knew what I needed to. Would highly recommend and will definitely use again.
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James Peters16/09/2022
good service, kept to arrangements.
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Scott Keyser07/09/2022
Excellent customer service
Professional, efficient, friendly, organised, knowledgeable.
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Ioan Smith07/09/2022
Mike at Kingsbury gave top rate service. They aren't pushy. Will let you browse in peace and are very approachable when you have questions. Everything from test drive to part ex valuation to final sale were seamless and without fuss. Highly recommend.
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Anonymous31/08/2022
Solid advice, very professional great service..
Excellent guidance regarding my choice of car, very good Pre sales service and very thorough regarding the preparation of the car.. too job..
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Anonymous22/08/2022
Truly excellent
Excellent, honest, trustworthy. Mike is a true professional who knows his business and sells cars with confidence, fairness and clarity. He does what he says he will do. We thoroughly recommend Mike. The difference between him & one of the Mercedes dealerships we were considering was night & day.
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Jade20/08/2022
Recommended through someone I know. Whole service was outstanding.
Recommended through a friend. Whole service was outstanding from start to finish and so far the after care has been great as well. Mike was very honest and trustworthy man. Defo come back in the future and will recommend to others
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Anonymous13/08/2022
Great service
Great service
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Anonymous13/08/2022
Great service
Great service
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Bernd Steinlechner12/08/2022
Very satisfied. I recommend them
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Anonymous12/08/2022
Professional and helpful
Definitely recommend, they found us the perfect car
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Anonymous10/08/2022
Excellent
Mike the sales manager was superb. Took time to explain the procedures of the transaction and vehicle instruments. No pressure and prepared the vehicle in tiptop condition. One satisfied customer. A pleasure to to business with.
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Anonymous09/08/2022
The staff at Kingsbury Hampton sale were extremely helpful polite
The service was first class . The process of buying a car here was extremely easy.
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Melanie Hughes30/07/2022
Excellent
Excellent customer service.Car was already and waiting,Took it for a test drive great car .And Mike was great did all necessary paperwork so I could just drive car away
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Anonymous27/07/2022
excellent service.could not fault them
Would definately recommend them
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Kaplan Kaye20/07/2022
Excellent service and communication. Very helpful
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Anonymous20/07/2022
Can’t fault the customer experience! Thank you ?
Excellent customer service from Mike. Very professional and super efficient, making the purchase a very pleasurable experience all round.
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Irene Perry19/07/2022
Perry
Absolutely an excellent service, I found the car, Mike who we dealt with couldn't have been more helpful without any pressure from Mike at all. Very relaxed way to buy a car.
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Anonymous19/06/2022
Great all round experience
Mike was very helpful and friendly and not pushy. Car was handed over in very good order. Would recommend Kingsbury to anyone and would certainly go there again.
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Anonymous13/06/2022
Excellent service for sales and after care
Mike was courteous and helpful, responsive but not pushy. He gave me an objective and fair assessment of my options and identified a suitable vehicle. Delighted with my purchase, condition for a used car is excellent. After care, including check up ahead of any distance driving, is a bonus.
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Sarah Brown27/05/2022
Old school mentality
Fantastic independent car seller nothing was too much trouble very old school mentality which puts the customer first, Mike was very friendly and they bent over backwards to ensure everything went smoothly. I was most impressed and will use them for further servicing
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Anonymous26/05/2022
Great company
Excellent service from Kingsbury and Mike in particular. Knowledgeable, helpful and followed through. Good company and car clean and in excellent condition as described.
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Glen15/05/2022
You can always be sure of good service from any Salesmen when you purchase a car but what sets Kingsbury apart is it's after-sales service. Mike is very attentive and catered to all our needs, including transferring the personal registration number to our new car. They were also small details that are too minor to mention but just made the experience all the more better
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Anonymous13/05/2022
A great showroom and garage
A casual visit to their premises got me talking to Mike their very knowledgeable sales manager. He investigated my needs, what I wanted to pay and showed me some options. I settled very quickly on a Ford and paid a deposit. Purchase was very easy as was paying and I got a very reasonable trade in for my old car . Since purchase Mike has been in touch asking if everything is ok and continues to be helpful. This is the second car we have bought from there and are very satisfied.
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Janice Rees update03/05/2022
Very helpful as always. Pleased with the car I bought.
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Anonymous23/04/2022
Trusted highly professional garage first rate customer service. I highly recommend G Kingsbury and son and am very happy with the car which I purchased from them.
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Frank Jeffrey14/04/2022
both after sales service and sales person service very good.
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Anonymous23/03/2022
Very happy with the garage
Excellent service, friendly helpful staff, excellent car, very respectful of covid precautions, I would recommend them.
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Anonymous21/03/2022
Professional
Excellent professional service from start to finish
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Sarah Collins18/03/2022
Fantastic service
Mike was fantastic, really helpful and made my car buying experience really easy and enjoyable -
Chris Terry21/02/2022
Excellent service
Mike was so helpful and kept me updated with the progress of the car once I agreed to buy the car. The service I received was excellent from the beginning to the end. Would highly recommend them to anyone looking for a quality secondhand car
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Anonymous21/02/2022
highly recommend!
A friendly and professional service. Very human, very competent. Would happily use again...
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Anonymous16/02/2022
Fabulous Customer Service
The service received was brilliant. From the moment of interest in the vehicle all the way through to final purchase and even a courtesy follow up phone call a few days later.
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Anonymous14/02/2022
Excellent 5 star service from Mike.
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Peter Woodruff08/02/2022
Attention to detail
I brought a car from Mike at Kingsbury’s I have to say from start to finish his attention to detail was impeccable, I would recommend Mike and his team very highly.
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Anonymous08/02/2022
Excellent!!!
Overall excellent experience. From the customer service to the car itself. Would recommend to anyone.
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Anonymous06/02/2022
Friendly and efficient service.
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Anonymous06/02/2022
Excellent Mike as usual!
Great service, price and car! Would give 10 stars if possible. Magnificent Mike strikes again.
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Anonymous06/02/2022
very professional
great company to deal with . very happy with the car and sale service.( thanks Mike ) very professional
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Bader Bader03/12/2021
Wouldn’t hesitate to buy again!
Excellent service, Mike was super helpful, very polite and very patient. They didn’t hesitate to help with any issues and Mike gives some great advice too!
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Anonymous02/12/2021
A trustworthy garage with good service.
They have been helpful throughout with no hard-sell. The car exactly as described with excellent 6 month warranty.
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Anonymous04/11/2021
Mike was an excellent salesperson
Very good personal service, pity about the slight hiatus over a small change requested. But I felt that I was in capable hands over the sale.
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Cara Brown14/10/2021
Transparent, friendly service
Excellent service, Mike understood that we were making a long journey for our car and was completely transparent during the whole process. Felt confident in the company from start to finish, and the car is just as described. Couldn’t be happier
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Andrew R11/10/2021
Exceptional Customer Service
Just assisted my 83 year old parents in buying a used C Class from Mike at Kingsbury. An outstanding experience and customer service. Plenty of main dealers should send their Sales people to Kingsbury to see how it should be done. Zero pressure, an immaculately prepared car and complete professionalism from start to finish. A level of reassurance that my parents were delighted with. It is the old story though....."people buy from people" I can't recommend Mike and Kingsbury motors highly enough. And just for the record I am 52 years old and have spent nearly 30 years of my career in the automotive industry, so I do feel reasonably well qualified to write this honest review.
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Anonymous11/10/2021
An honest and straightforward transaction.
I purchased a vehicle from this company and traded my car in part exchange. I found it to be a positive experience without the usual sales patter. The price paid for my vehicle was fair. Nothing was too much trouble and the salesman's knowledge and experience showed. The communications I had with this company after agreeing the purchase were clear and informative. I would say that their customer service is above average and I would recommend this garage.
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Anonymous08/10/2021
Excellent service. Mike was really helpful and friendly, there was no pressure either, it was a great experience and I now have a wonderful car. Would recommend to everyone.
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Anonymous20/09/2021
Great customer service
I needed number plates made up and gave them the wrong details. Not only did they not charge me for my mistake, they also fitted the plates....all for just £27. Fantastic company with great customer service.
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Anonymous17/09/2021
Excellent level of service from a long established car dealership. Extremely professional staff, who genuinely cared that we were completely happy with our purchase. Thank You
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Valerie Leeming14/09/2021
Brilliant service
I saw the car in auto trader and I contacted the garage but as I live far away I was unable to view the car the next day, I viewed the the car 7 days later the garage were kind enough to hold the car until I was able. It had been valeted and looked brand new. I was able to test drive the car alone it had good amount of fuel in the tank could not be happier
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Tom .B08/09/2021
This is the second car within a few months I've got from Mike & the team at Kingsbury's- again their service & car quality is spot on! Always great attention to detail from the sales team, I wouldn't get my cars from anywhere else!
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Andrew Hayward07/09/2021
Service was fantastic, travelled from Wales so walked me through the car. Would purchase with them again.
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Anonymous01/09/2021
Excellent Service
Excellent customer service with a good range of late model pre-owned cars. they supplied the vehicle at the time and date agreed and will service the car when it falls due. I would buy from them again
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Bill Groves30/08/2021
Very helpful and efficient staff. I wold certainly recommend them.
I was very pleased with how I was treated whilst purchasing my car. I will certainly recommend them in the future.
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Anonymous18/08/2021
Great experience
Was very happy with whole service. Mike was friendly and helpful without being pushy, and even came to me in order to view the car I wanted to part-ex (as I’m local). Would highly recommend if you’re looking for a second hand car.
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Andy Fall29/07/2021
The customer care and overall service from beginning to end of the process of purchasing a car from Mike @ Kingsbury Hampton was first class. Thank you so much
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Anonymous20/07/2021
Mike and the team were amazing. They were great at giving advice and worked to make me feel comfortable and ensure I had all the information. Answered all my questions and did every thing in their power to help. Brilliant service, I would thoroughly recommend.
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Carla Pereira12/07/2021
A very pleasant and straightforward car buying experience..
Excellent service, the car was exactly as described and Mike the salesperson could not have been more helpful. There was no feeling of pressure to buy anything at any time. The garage's Covid precautions could not have been better, we felt totally 'safe' at all times. The garage seems to specialise in low mileage quality cars in good condition. We drove down to the garage in one car and drove home in a new car a few hours later.
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Graham Birch01/07/2021
Enjoyable experience.
2nd car from here...Enjoyable experience...Friendly professional service even within the Covid restrictions. Yes I would definitely recommend.
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Graham Beaumont29/06/2021
Great service
Great service and very satisfied with my purchase. A courtesy call a week or so later and the dealer told me to bring the car in the next day to resolve an issue I had identified and resolve it they did
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Steve Parker17/06/2021
First Class Service
First Class service in all areas. Car was immaculate, freshly valeted, serviced and MOTd. Faultless
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Paul Harrison17/06/2021
Worthwhile dealing with this supplier
A really positive experience and recommended supplier. Very helpful and proactive.
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Hampton Resident10/06/2021
Happy customer
Bought car from Kingsbury in April 21, excellent customer service from Mike. We have done just over 500 miles in car since purchase and so far so good.
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Anonymous05/06/2021
Excellent service from Mike, who was straightforward, friendly and made the whole process incredibly easy.
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Anonymous04/06/2021
Fantastic service from start to finish, extremely helpful and professional.
Really helpful and very professional.
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Kenny M03/06/2021
Very good car garage.
Professional and thorough. Accommodating and clear.
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Holly Barber26/05/2021
Happy customer
Was a bit nervous about buying my first car. But they were very helpful and reassuring and the Covid measures put in place were great.
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Duncan *****18/05/2021
Fantastic!
This is the second car we’ve brought from Kingsbury, my wife got her SLK there nearly two years ago, and from her brilliant experience, it made me want to buy my Range Rover Evoque from them. The customer service we received from Mike was fantastic. He is now our go to person/dealer when we need a car, nothing is too much trouble and the after care is top notch and just the reassurance and peace of mind you want and need when buying a used car. We really cant recommend Kingsbury enough. Even at this difficult time due to covid, Mike arranged a test drive of the Evoque, and on collection the car was sanitised, serviced and valeted.
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Anonymous17/05/2021
Great service. Honest.
Great service - provided car with service and full MOT and new cam belt. Very professional and gave me confidence in buying my car.
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Colin Flood05/05/2021
Friendly, efficient, professional.
Would use them again
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Anonymous03/05/2021
Fantastic customer service and experience
Kingsbury made the whole process simple, transparent and efficient. We would thoroughly recommend them.
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Calum Heath30/04/2021
Brilliant
Amazing company brilliant. Very helpful and knowledgeable. Everything you want for mom a company.
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Janice Rees29/04/2021
We have continued to use Kingsburys to purchase & service our cars for over 15 years. Always found them to be very helpful.
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Anonymous27/04/2021
A business that cares
Mike was fantastic, he really cared that I was happy with the car and wanted me to get the car I want. Cannot recommend him enough!
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Lizzie Bateman24/04/2021
Brilliant smooth personable service.
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Anonymous19/04/2021
Mike was very helpful. This made the whole experience very easy when I part exchange my vehicle and purchase a new car as per the spec provided in the advert.
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Eddie Dyer07/04/2021
Professional, Open Honest Company to deal with.exceptional service...
First class professional service, open honest expert advice was given and our needs were focussed on to provide information, and to ensure that the purchased vehicle was correct for our requirements. Agreed pre collection details were all taken into account and undertaken to a very high standard. Our experience at Kingsburys was so good that our Daughter has also recently purchased a vehicle from them herself, and found the the overall personal service and advice provided was exceptional and that they were refreshingly easy and honest to deal with. The after sales service has also been second to none. After our experience we will have no hesitation in recommending Kingsburys to other parties, indeed we have already passed on their detail to two other colleagues.
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David Westgate05/04/2021
A friendly competent knowledgeable service throughout.
A friendly competent knowledgeable service throughout. A high level of customer care and very thorough with preparation of the vehicle and related information and documents.
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Anonymous03/04/2021
Excellent service
Wonderful service, very friendly and professional,we found Mike very knowledgable and helpful, nothing was too much trouble
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Anonymous01/04/2021
Excellent from first contact. Very comfortable with click and collect arrangements
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Sean Parker31/03/2021
Excellent
Dealing with Mike * Personal information removed by Feefo * who's attention to detail is second to none made buying a car such a stress-free and pleasurable experience.I would recommend G Kingsbury and son to everyone thank you so much.
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Robert Edmonds25/03/2021
Yes certainly I would recommend Kingsbury Hampton. They are reliable and trustworthy. I was dealt with in an efficient and helpful fashion
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Linda Conquest25/03/2021
Enjoyed buying a car from Mike
Mike gave a clear explanation of the safe buying process due to Covid restrictions. We viewed the car and were impressed by the professionalism shown during the sale. The car itself was exactly as described and exceptional clean. All paperwork was available (displayed in plastic sleeves due to Covid) and easy to read. Would thoroughly recommend this dealer. A big thank you to Mike for all his help.
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Sean Cooper23/03/2021
Reliable and trustworthy dealership
I have used Kingsbury for over 10 years now. I have always found them trustworthy and willing to find the best deals for their custome
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Julie Clarke22/03/2021
Professional and helpful
I found Mike professional efficient and helpful Without hard selling . I’ve been very pleased with my car so far
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Anonymous22/03/2021
Excellent service
Very happy with the service, especially the covid secure handover, which was very professional.
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Tom B19/03/2021
Great Customer Service, Very Happy with a Quality New Car!
The whole team at Kingsburys were extremely helpful throughout the entire process from start to finish. The car was handed over in a great condition and very safe due to the new procedures with COVID19. I would highly recommend the sales team.
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Jeremy Roberts18/03/2021
Excellent Service
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William Radford11/03/2021
Would recommend
Quick, attentive and very helpful
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Nigel Turner07/03/2021
Top customer service
Really good service from Mike whilst buying our car under the click and collect system. Worked well and pleased with the car.
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Anonymous04/03/2021
Smooth, fast and great car ?
Everything was very smooth and great service! Speedy replies and great response!
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Anonymous25/02/2021
A high class car dealer ship.
A professional service provided by Mike the sales manager and a BMW Z4 that met more than expectation.
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Anonymous23/02/2021
Excellent service as always. Wouldn’t go anywhere else to buy a car.
Super efficient friendly service. Totally trustworthy. Thanks again
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Louise and Colin B08/02/2021
Five star service from a five star dealer
Absolutely the most helpful, honest dealer we have ever dealt with. Nothing too much trouble and sorted out a couple of issues with the car with no questions or quibbles. Cannot recommend enough, Mike Barton is a complete gent.
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Sally Corbin01/02/2021
Great customer service
Excellent support and service.
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Daniel T13/01/2021
Bought new car
Very good and great customer service so helpful As well. Would recommend to anyone looking for new car
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Sean S11/01/2021
Brilliant all round
Very efficient and professional, lovely car which together with all relevant paperwork was very nicely presented
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Tammy B05/01/2021
Great garage and great service
Absolutely brilliant from start to finish The owner as so helpful and considering the current situation he did everything he could to make sure the rules were adhered to whilst making sure I got a good service I would recommend to anyone to buy a car from here
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Jason20/12/2020
Very good experience.
Very easy to deal with, smooth transaction all around.
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Patricia E18/12/2020
Kingsbury Motors - Hampton.
i went to Kingsbury Hampton primarily because of their excellent reputation. They didn't disappoint !. I would have no issues with recommending this garage to anyone. They are extremely professional with honesty and integrity at its core.
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Kevin G15/12/2020
Second hand car sale
Very pleasurable buying experience helpful and knowledgeable staff COVID friendly buying experience
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Andrew H14/12/2020
Excellent Service.
An easy and stress free buying experience. No pressure or hard sell. The car was serviced and MOT'd after I had committed to buying, even made up plates for cherished number. I would happily use them again.
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Carl S10/12/2020
Buying car
Good would buy from them again car exactly how described
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Michael M09/12/2020
Good to deal with
Straight forward and clear to deal with. Minimised the stress of buying a second hand car.
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Jean S07/12/2020
Amazing Service
Top quality service, Mike sorted the finance out very fast and the vehicle was clean and looked new when i got it, would recommend highly
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Rufus J20/11/2020
Excellent service
When you buy a car from second hand car showroom the salesman can’t do enough for you and will usually promises you the world. You only know how good they are after you have paid and taken the car away, which is why I have taken three months to write this review. Without exception, the service I have received from Kingsbury Hampton has been excellent and I would certainly buy a car from them again.
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Harkiran V15/11/2020
Excellent service beginning to end
Most pleasant experience purchasing a car I have ever had. Very trustworthy dealer who takes care of everything - no issue is too big. Feel very taken care of and would buy again with them in a heartbeat.
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Obai A05/11/2020
Nice cars, great service
I had a great experience at Kingsbury Hampton. The sales manager was very responsive and helpful in arranging viewing and test driving, and everything was made simple with no pressure. He also went the extra mile to make sure the whole process was covid secure. Very satisfied with my purchase and the service, would definitely recommend.
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Rod P29/10/2020
Mike is the Man !!
Have nothing but praise for Kingsburys. Mike, the main man, was friendly, knowledgeable and diligent. There was none of the usual sales patter that I find a bit of a turn-off. He gave you the facts and let you make up your own mind. The hand over was smooth and stress free and so far I am delighted with my new purchase.
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Sophie H24/10/2020
Car sale - SLK
Great service from start to finish. Thank you very much!
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Ian B19/10/2020
Trusted supplier
Very friendly and efficient - as always. I have used Kingsburys for many year for buying cars and Servicing.
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Tom H16/10/2020
Excellent
Service was excellent. Highly recommend. Process was seem less and very relaxed
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Mary H15/10/2020
First class service and very helpful
First class service before and after purchase, will defiantly go back in the future.
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Oliver B14/10/2020
Great experience- would recommend
Great experience, all promises met and easy to buy from, would recommend
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Arnold J06/10/2020
Highly recommended
First class experience with great support - highly recommended
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Rachel G01/10/2020
Kingsbury Hampton dealers
The sales man was really friendly, supportive and professional. I also received an aftercare call which was appreciated!
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Terry B16/09/2020
5 star service, everything was no trouble at all
Found a car that suited my needs and made sure that it was value for money before I purchased. Agreed a date for collection and confirmed that I had covered all things that were required for purchase were in place. Rang me 24 hrs before to say all ready to go then welcomed me to showroom and explained all the controls then handed over the keys and away I went. Could not have had a better experience.
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B N04/09/2020
A lovely welcoming environment.
A lovely family environment. Especially the Sales Manager. He very helpful in the right make of that I wanted. He also answered all my questions satisfactorily.
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Stuart M18/08/2020
My recent car purchase
They were totally amazing. Friendly and courteous and professional.
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Humza A17/08/2020
Kingsbury Motors
Excellent, not pushy at all, can take your time to make decisions
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Max M06/08/2020
Great dealership!
Great dealership, very professional, quick and easy service!!
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Jack H05/08/2020
Friendly and helpful.
The team was very friendly and helpful. Very pleased with our car and warranty.
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Davina H28/07/2020
Car purchase
Excellent service when buying the car, friendly and helpful. Mike was very helpful when I bought the car.
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Emma Jayne H03/07/2020
Great Buying Experience
Very knowledgeable, helpful, did everything they said - had the Mini 3 months as bought right on lockdown and all totally spot on. Great aftercare also as had to ask a couple of things and nothing too much trouble
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Laurie W12/03/2020
I highly recommend G Kingsbury in Hampton.
I have been a customer of G Kingsbury in Hampton for many years. I have recently bought a second hand car from them, and as ever I was delighted with their impeccable, friendly service. Quick, easy and stress free, and the car is immaculate. I wouldn't go anywhere else.
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Kevin E21/02/2020
Nice garage and choice of cars
We’ve just bought a 2016 bmw 1 series from Kingsbury and we had excellent service from the sales manager from start to finish. We were allowed to take the car out for a test drive for as long as we wished, and offered a good trade in price on our old car. Very pleased with the car we bought and would recommend the garage to anyone looking for a good used car.
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Peter E20/02/2020
5 star service
The sales manager was most professional and made the purchase experience seamless which included the vehicle being shipped to me in Spain. Would most definitely recommend this company to anyone looking for peace of mind.
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Jason H01/02/2020
Excellent experience from start to finish!
I should have wrote this review sooner; from start to finish they where great. I’ve used Kingsbury before when they were an MG garage and the standard hasn’t dropped. I arranged to Test drive my Audi TT and when I turned up on sat morning, it was ready and waiting to go. My dad and I went out for about an hour, some garages get funny if you’re gone too long. When we got back we sat down and haggled a bit, no pressure from them regarding buying, it was a very natural and easy process. Once the sale was agreed, I needed some touching up of some paint work to my lease car, they helped with this and got the colour exactly right. We needed our private plate put on the new car, tax arranged, an ICE/Nav unit, and cameras installed, Kingsbury and their recommended installation person did it all and it was all done seamlessly. Thank you all for your help and ease of the whole process, I will be buying my next car from your garage.
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Graham T29/01/2020
Lovely SLK
Really liked this Dealer,friendly, relaxed, knowledgeable and professional with great cars. I bought another car in the end, but would definitely buy from this place.
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Charles S21/01/2020
Comfortable and professional!!!
We have been customers for years and have always had a brilliant experience whether buying, selling or having a service!!!
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Angus K20/01/2020
Purchase of used BMW
Recently purchased a used BMW from this garage. Sales staff were excellent, informative, knowledgable, and helpful. We had an independent comprehensive RAC inspection of the vehicle which revealed only very minor points which the garage duly fixed gratis. The car came with a six month warranty and full history. We were very happy with the purchase and the excellent service we received.
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Charlotte H13/01/2020
Kingsbury Hampton gets a massive thumbs up!
My experience was top notch! The Sales Manager is a giver of ALL information needed and I left feeling confident in my lovey new car. The most honest car dealer I have met by far! No ducking and diving whatsoever!
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Sara B05/12/2019
Fantastic service from real professionals
I wouldn’t hesitate in recommending Kingsbury to my friends and family. I can’t imagine ever buying a car from anywhere else.
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Jimmy H19/11/2019
A very reliable people to do business with. 45/50
The sales manager was extremely professional and honest - full of integrity and very personable. I find him very helpful with queries about the car you want to purchase. He will not put pressure on you to buying any car, He will invite you to test drive the vehicle and you not have to make up your mind immediately. He will give you a few days to think it over. I have been dealing with Kingsbury for many years and have purchased several cars from them over the years. 900/1000
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Natalie C06/11/2019
Fab Mini Countryman
Very helpful, straightforward and positive experience.
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J G S06/11/2019
Mercedes sale
Dealing with the main salesman was delightful. He took us through the process and answered all my questions, and was very accommodating when I decided to go ahead with the purchase, there were certain things I asked for him to have checked which he did and more. To be fair the sale was made easier by having such a beautiful car to offer! Indeed all the cars were in excellent condition and exceptionally presented.
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Lee C05/11/2019
Would definitely return again.
Very helpful, good car and good price. Well presented car and organised with all the paperwork and information ready to go. All you ever need from a dealership.
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Jacob M04/11/2019
A happy northern customer.
I knew the model I wanted based on local test drives. Kingsbury had the right car at the right price and drove it to Manchester for me for a very reasonable fee. From start to finish they were professional and helpful. The condition of the car was outstanding. I would hapilly purchase from them again.
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stuart L02/11/2019
Purchase of a Mercedes SLk, Very helpful....bought our car sight unseen other than Autotrader photos....Kingsbury Hampton very helpful and car arrived exactly as described...recommended
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John Davey19/12/0021
From initial viewing, to driving away our used vehicle, we felt fully supported. As drivers, not mechanics, you want satisfaction that your vehicle will be presented well and mechanically sound for the road. In addition you want to be dealt with as an individual, not as a number. We got all of this at Kingsbury Motors. Thank you.